Free Shipping for all US customers. All orders are shipped within 24 hours in business days, and 48 hours in weekdays or holidays, via one of our shipping partners depending on location; DHL eCommerce, USPS, or ePacket. Standard delivery time frame is between 3 to 5 business days. All orders are shipped with real time updating tracking numbers so you can track your package every step of the way! Note: some orders may face customs or postal delays beyond our control.
Note: We can't ship to PO BOX!!!
Simply contact us ( firstname.lastname@example.org ) for a returns number and send your item to our returns centre for fast processing. We'll get you a replacement or refund ASAP!
I ordered this because I lost the charger for my device. CACOOP contacted me and asked that I verify that it was the correct charger so I gave them the model number of my drill. They followed up and informed me of the correct device and had it shipped promptly. I didn't even have to ask, they took their own initiative to provide the correct service.